We will arrange an initial free meeting and consultation with you at your home. This is so we can become familiar with your cat and home. This is also an opportunity for you to tell us all about your cat(s) so that we can tailor a specific service that works well for you and your cat. We also use this opportunity for you to show us where everything is kept, e.g. cat food, litter trays and test and collect spare keys.
If a separate key collection or drop off is required a £7 charge will be added to cover our time and transport. We also retain keys for many of our clients for future visits, saving you the cost of another key collection. We ensure that no keys contain the addresses of the owners or any correspondence.